We have become aware by many users of AlertPay that there is an email that is being sent out asking that you sign in or else your account would be suspended. This email is clearly false and AlertPay does not send out emails of this nature.
This is an attempt at phishing to acquire your user id and password (primary and secondary).
What is Phishing/Spoofing?
(fish?ing) (n.) The act of sending an e-mail to a user falsely claiming to be an established legitimate enterprise in an attempt to scam the user into surrendering private information that will be used for identity theft.
Common Fraudulent Email Tricks
1. The email will address you in a ******* manner. "Dear AlertPay member: "
2. The email will request a false sense of urgency. "You have 24 hours to login or your account will be locked ..."
3. The email will display an AlertPay link, but directs you to another website in the URL of your browser.
For those of you who have clicked on the links provided in that email, and logged in, please sign in and change your passwords. Your passwords may be in the hands of these criminals. Never log in to your AlertPay account by clicking on a link from an email address since often fraudsters will be phising. Proceed to www.alertpay.com
by entering the data in your browser.
For more info on this, please visit the AlertPay Security Center at http://www.alertpay.com/SiteSecurityCenter.aspx
. Let as many people know of this info so that they may not be caught unaware.
In addition, AlertPay provides a primary password (Login Password) and a secondary password (Transaction Password) for your protection. If your primary password is ever phished, the most any criminal can do is see your basic information, but not be able to steal your funds since there is still the additional secondary password to acquire. If by chance both your passwords are the same, we very strongly encourage that you keep the practice of keeping them different.
If you suspect that you logged into a phising site, please contact us immediately.